British Gas

British Gas remains a major UK household energy supplier, with over 7 million customers, though its dominance has been challenged by competitors like Octopus Energy. In recent years it has faced pressure from regulation, rising customer expectations, and the broader shift toward a more competitive, low-carbon energy market.

THE CHALLENGE

Add content

THE OUTCOME

Add Content

MY PROJECT ROLE

• Design direction

• Strategy and planning

• Requirements capture

• UX auditing

• User flows

• Idea generation

• Wireframes

• Prototyping

• UI Design

© 2026 Dave Mullen